Agent data source connection status

Agent Heartbeat

For all agent data sources, the connection status of the agent will be indicated in the UI

Once per minute, Bigeye's infrastructure will ping every agent source with a simple heartbeat job. This doesn't test whether the agent can connect to its sources; rather, it measures whether the agent is generally up and responding to simple messages.

Bigeye considers whether it has successfully completed a ping in the last 5 minutes. If so, the agent source is considered healthy. If there has been a successful ping in the last 5 - 30 minutes, the agent source is considered degraded (slow but technically still up). If there have been no successful pings in the last 30 minutes, the agent source is considered down. Newly added agent sources have a special status indicating that no heartbeat data has been received yet.

Additionally, the latest health status of all agent sources can be retrieved via the API: GET /api/v1/agent/health(https://docs.bigeye.com/reference/retrieveagenthealth)

Finally, if you don't want to wait a minute for the next scheduled heartbeat job, you can synchronously ping all your agent sources via the API: GET /api/v1/agent/health/ping. (https://docs.bigeye.com/reference/pingagents) (Restricted to Admin users.)