Ping (old method)


Newer documentation available

This documentation references an older method of connecting Bigeye to Ping. For the latest method, read our instructions about connecting via Open ID Connect.


This short series of steps enables Ping admins to connect their Ping provider to Bigeye for single sign on. Upon completion, your employees will be able to login to Bigeye via Ping.


Part 1: Determine connection name

Your connection name will be a combination of your domain and your SSO provider. Please contact Bigeye to determine your name.

Part 2: Configure Ping to connect to Bigeye

  1. From the Ping Identity Console, go to Connections > Applications

  1. Click the + icon to create a new application

  1. Fill in the application details as follows:
  • Name: Bigeye
  • Icon: upload the Bigeye logo
  • Application Type: OIDC Web App
  1. Click Save
  2. Open the new application from the list, and click on the badge for OpenID Connect

  1. Input the following values:
  • Response Type: Check Code and Token
  • Grant Type: Check Authorization Code
  • PKCE Enforcement: Optional
  • Implicit: Checked
  • Refresh Token: Checked
  • Redirect URIs:
  • Token Endpoint Authentication Method: Client Secret Post
  • Initiate Login URI:<connection name>
  1. Click Save

Part 3: Gather application information for Bigeye

  1. From the Ping Identity Console, open the entry for your Bigeye application
  2. Click on the Configuration tab
  3. Note the following information to provide to Bigeye:
  • OIDC Discovery Endpoint
  • Client ID
  • Client Secret

Part 4: Securely provide application information to Bigeye

  1. In a new tab open up One Time Secret ( This will allow you to securely share your app’s sensitive details with the Bigeye team via an encrpyted link.
  2. In the first text box, paste in your app’s Client ID, Client Secret, and Discovery Endpoint, each separated by a new line.
  3. Below, create a simple pass code for your secret.
  4. Below, select 1 Day as your Lifetime.
  5. Click Create a secret link.
  6. Once the link has been created, share the link along with the pass code to your Bigeye team over Slack or email. The Bigeye team will complete the configuration our end and let you know your integration is ready.