Overview

Service accounts in Bigeye are non human identities designed for secure programmatic access to Bigeye APIs and SDKs. Unlike regular user accounts, service accounts are not tied to an individual and are intended for use by automated systems such as data pipelines, monitoring tools, and internal applications.

Service accounts allow you to: • Authenticate to Bigeye APIs without using a personal user account • Assign scoped permissions using roles • Generate and manage API keys for integrations • Maintain auditability for automated activity

Key Concepts

Service Account A non human account created in Bigeye for programmatic access.

API Key A credential generated for a service account that is used to authenticate API requests.

Role Defines the permissions assigned to the service account.

Programmatic Access Only Service accounts cannot log into the Bigeye UI and are intended for API and SDK usage only.

Creating a Service Account

To create a service account:

1. Navigate to the Users tab in Settings.

2. Click Create and select Service Account from the dropdown.

3. Enter a Name for the service account and assign Role(s).

4. If you are creating an API key for a service account, provide a name and optional description to help identify its purpose.

5. Copy the generated API key and store it securely. For security reasons, it will only be shown once and cannot be retrieved after closing this modal. Click Done once you have copied the API key.

Editing Service Accounts

To edit a service account:

1. Navigate to the Users tab in Settings and find your user. Click on the Edit icon.

2. Update the Username, manage group assignments, and create or revoke API keys from the Edit view

Manage API Keys

1. Navigate to the API keys page in Settings. Scroll down to the Service Account API Keys section.

2. View a list of al API keys related to Service accounts. Create or revoke API keys for Service Accounts from this list.